Thank you for choosing us for your medication needs. We understand that there may be instances where you need to request a refund for your purchase. This refund policy outlines the terms and conditions for requesting a refund.• Refund Eligibility
We offer refunds for products that are defective, damaged during shipping, or have not been received. We do not offer refunds for products that have been opened or used, except in cases of product defect or damage during shipping.
• Refund Process
To request a refund, please contact our customer service team within 5 days of receiving your order. You can reach us by +1 917-633-5477. Please provide us with your order number and a detailed explanation of why you are requesting a refund. If your refund request is approved, we will provide you with instructions on how to return the product.
• Return Shipping
If you are eligible for a refund, you will be responsible for returning the product to us. We will provide you with instructions on how to return the product and a shipping label. You are responsible for paying for return shipping costs.
• Refund Processing
Once we receive the returned product, we will inspect it to ensure that it is eligible for a refund. If the product is eligible for a refund, we will process the refund within 7 days. Refunds will be issued in the same form of payment that was used for the original purchase.
• Cancellation Policy
If you need to cancel your order, please contact our customer service team as soon as possible. We will do our best to cancel your order before it is shipped. If your order has already been shipped, you may be eligible for a refund as outlined in our refund policy.
• Changes to Refund Policy
We may update this refund policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this refund policy regularly to stay informed about our refund practices.