Shipping policy
Thank you for choosing us for your medications needs. This shipping and returns policy outlines our procedures for shipping and returns.
• ShippingWe ship our products to the USA. We offer standard and expedited shipping options, which vary depending on your location and the products you are ordering. We use reliable and trusted shipping carriers to ensure that your order arrives safely and on time.
• Shipping Cost
Shipping costs vary depending on your location and the shipping option you select. You will be able to see the shipping cost for your order during the checkout process. We offer free shipping for orders over 300$ .
• Shipping Time
Shipping times vary depending on your location and the shipping option you select. We will provide you with an estimated delivery date during the checkout process. Please note that shipping times may be affected by factors outside of our control, such as weather conditions or customs delays.
• Returns
We offer returns for products that are defective, damaged during shipping, or have not been received. If you need to return a product, please contact our customer service team within 7 days of receiving your order. You can reach us by +1 917-633-5477. Please provide us with your order number and a detailed explanation of why you are requesting a return.
• Return Process
If your return request is approved, we will provide you with instructions on how to return the product. You are responsible for returning the product to us. We will provide you with a shipping label for the return. Please ensure that the product is securely packaged and that the shipping label is affixed to the package.
• Return Processing
Once we receive the returned product, we will inspect it to ensure that it is eligible for a return. If the product is eligible for a return, we will process the return within seven days. Returns will be issued in the same form of payment that was used for the original purchase.
• Cancellation Policy
If you need to cancel your order, please contact our customer service team as soon as possible. We will do our best to cancel your order before it is shipped. If your order has already been shipped, you may be eligible for a return as outlined in our returns policy.
• Changes to Shipping and Returns Policy
We may update this shipping and returns policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about our shipping and returns practices.
If you have any questions or concerns about our shipping and returns policy or your order, please contact us at +1 917-633-5477. We will do our best to address your concerns in a timely and effective manner.